Shipping Policy
Thank you for shopping with us. This Shipping Policy explains how and when your order will be delivered.
1. Processing Time
All orders are processed within 1–3 business days.
During high-volume seasons, processing times may be slightly longer.
You will receive a confirmation email once your order is placed and another when it has shipped.
2. Shipping Times
Shipping times vary based on your location:
- 8–15 business days
3. Shipping Rates
We offer transparent and affordable shipping rates:
- Shipping fees are calculated at checkout based on your location and order size.
- Free shipping may be available during promotions or for qualifying orders.
4. Order Tracking
Once your order ships, you will receive a tracking number via email.
Tracking updates may take 24–48 hours to appear.
5. Incorrect Address Information
Please ensure your shipping address is correct.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
6. Lost or Delayed Packages
If your package is delayed or lost, contact us and we will assist you.
However, we are not responsible for delays caused by shipping carriers or customs.
7. Customs, Duties & Taxes
International orders may include customs fees or taxes.
These charges are the customer’s responsibility.
8. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos of the issue.
