Return & Refund Policy

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

1. Return Eligibility

You may request a return if:

• The item is unused
• In its original packaging
• In the same condition as received
• Requested within 30 days of delivery

Items that are worn, damaged, or altered after delivery cannot be returned.

2. Non-Returnable Items

We do not accept returns on:

• Sale or clearance items
• Gift cards
• Items marked “final sale”
• Personalized or customized products

3. Return Process

To start a return, please contact us at:

Email: [Add your email]

Include your order number, name, and a photo of the product (if damaged).

Once your return is approved, we will provide return instructions and the return address.

Please do not send items back without contacting us first.

4. Return Shipping Costs

• Customers are responsible for return shipping costs.
• We do not refund original shipping fees unless the product arrived damaged or incorrect.

5. Damaged, Defective, or Wrong Items

If your item arrives damaged, defective, or incorrect:

• Contact us within 48 hours of delivery
• Provide photos of the issue

We will send a replacement or issue a refund at no extra cost.

6. Refunds

Once we receive and inspect your return, we will notify you of approval or rejection.

Approved refunds will be issued to your original payment method within 3–7 business days.

7. Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account again
• Contact your credit/debit card provider
• Contact your bank

If you still have issues, please reach out to us.

8. Exchanges

We only replace items that are damaged or defective.
For size or color changes, please request a return and place a new order.

9. Cancellations

Orders can only be canceled before they are processed or shipped.
Once shipped, the order cannot be canceled.